Confidentiality This online therapy service takes all necessary precautions to strive to protect your privacy. You need to be aware that there is no such thing as total online security. All any one can do is to reduce the risk to an acceptable level by using best practice, and utilising hardware and software security where applicable. Any stored Information is kept to a minimum, and all information is kept encrypted, with no unencrypted paper copy’s stored. When having online therapy all computers and other devices, have anti-virus and hard and software firewalls in- stalled, checks for software and hardware updates are preformed daily or, weekly, for system updates. The therapy service does not record any video, or sound from any therapy sessions. No confidential or private information is transmitted via unencrypted emails. No information is given to any person or organisation without a client’s explicit consent in writing. Any contact from an individual or organisation, asking for any client information, or attempting to discover if the client is, or has ever had therapy will be disregarded, if possible, the client will always be kept informed of any re- quests received by third parties. Any new clients that tells me that a current or an old client has recommended this service, I will always tell them that I never confirm or deny if a person is, or has ever been a client of this therapy service. Any further or per- sistent requests for information I will respond by ending the session. After therapy has ended, all information is destroyed securely, and no files will remain, the exception is the pay- ment information kept by my Paypal merchant account; I cannot remove such information.

Your responsibilities

As a client, you will also need to be aware that no security is unbreakable and you need to take steps to safe- guard your Computer equipment and other devices, and your online accounts, as far as it is possible to do so. All your passwords should be robust, including letters numbers and symbols for best results. If you record the therapy sessions, you need to understand how to encrypt the files. If you are unsure about this topic, please ask about this in the first session.

Limits to confidentiality

There are legal and ethical limitations to the confidentiality between client and therapist, where the therapist may have to inform the police or relevant authorities they include: You indicate a serious intention to harm yourself or someone else. You indicate that you are about to commit a serious criminal offence, or have been involved in such a crime, for example, such as murder, robbery, child neglect. You tell me you, or other people, are involved in terrorist activities. You tell me that you are engaged in current child abuse, or are a serious risk to vulnerable adults or children. Whether it involves you or someone else; all counsellors are bound by law to break your confidentiality, for ex- ample, if ordered to do so by a court of law. If an ethical issue involving a client who is unidentifiable, and untraceable becomes known, ther- apy will be immediately terminated.
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Confidentiality This online therapy service takes all necessary precau- tions to strive to protect your privacy. You need to be aware that there is no such thing as total online security. All any one can do is to reduce the risk to an acceptable level by using best practice, and utilising hardware and software security where applicable. Any stored Information is kept to a minimum, and all information is kept encrypted, with no unencrypted paper copy’s stored. When having online therapy all computers and other devices, have anti-virus and hard and software firewalls installed, checks for software and hardware updates are preformed daily or, weekly, for system updates. The therapy service does not record any video, or sound from any therapy sessions. No confidential or private information is transmitted via unencrypted emails. No information is given to any person or organisation without a client’s explicit consent in writing. Any contact from an individual or organisation, asking for any client information, or attempting to discover if the client is, or has ever had therapy will be disreg- arded, if possible, the client will always be kept in- formed of any requests received by third parties. Any new clients that tells me that a current or an old client has recommended this service, I will always tell them that I never confirm or deny if a person is, or has ever been a client of this therapy service. Any further or persistent requests for information I will respond by ending the session. After therapy has ended, all information is destroyed securely, and no files will remain, the exception is the payment information kept by my Paypal merchant ac- count; I cannot remove such information.

Your responsibilities

As a client, you will also need to be aware that no se- curity is unbreakable and you need to take steps to safeguard your Computer equipment and other devices, and your online accounts, as far as it is possible to do so. All your passwords should be robust, including let- ters numbers and symbols for best results. If you record the therapy sessions, you need to under- stand how to encrypt the files. If you are unsure about this topic, please ask about this in the first session.

Limits to confidentiality

There are legal and ethical limitations to the confidenti- ality between client and therapist, where the therapist may have to inform the police or relevant authorities they include: You indicate a serious intention to harm yourself or someone else. You indicate that you are about to commit a serious criminal offence, or have been involved in such a crime, for example, such as murder, robbery, child neglect. You tell me you, or other people, are involved in ter- rorist activities. You tell me that you are engaged in current child abuse, or are a serious risk to vulnerable adults or children. Whether it involves you or someone else; all coun- sellors are bound by law to break your confidential- ity, for example, if ordered to do so by a court of law. If an ethical issue involving a client who is unidentifiable, and untraceable becomes known, therapy will be immediately terminated.
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Online Therapy Services Online Counselling & Psychotherapy
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© A Yates online therapy service 2011