All rights reserved © A Yates 2011
Founded May 2011
I
started
with
the
traditional
face
to
face
interaction
with
my
clients,
but
as
my
Professional
online
therapy
service
grew,
I
had
to
fully
transition
away
from
the
traditional
therapy
setting
and
concentrate
on
providing
online
therapy
by
connecting
to
people
through
internet.
I
was
also
at
the
time
providing support and consultations for a local charity for four years.
Paying
people
to
develop
and
build
my
websites
was
way
too
expensive
for
me,
so
I
had
to
learn
and
adapt
by
developing
new
skills,
such
as
becoming
a
self-taught
web
designer
builder
and
developer,
graphic
artist,
content
creator,
video
and
sound
engineer.
Although
I
made
my
fair
share
of
mistakes, I managed to figure it out and make it work in the end.
One of the very first online therapists
Starting
with
an
idea
in
2005
and
looking
into
the
technology
involved,
I
progressed
to
using
volunteers,
after
completing
my
first
diploma
in
2006.
I
set-up
an
experimental,
free
online
hypnotherapy
service
using
volunteers,
after
passing
my
counselling
and
psychotherapy
study,
I
started
to
test
online
counselling
via
video
with
volunteers
for
free,
until
2007
when
I
also
used
the
knowledge
gained
with
the
help
of
the
volunteers,
to
find
a
way
of
working
that
seemed
to
be
a
good
balance
between
being
user-
friendly and still keeping it as confidential and secure as possible.
This
testing
phase
also
helped
me
understand
some
of
the
ethical
issues
around
providing
an
online
therapy
service,
not
forgetting
the
social
media
implications.
I
finally
started
charging
for
online
therapy
sessions
in
2011,
after
I
was
confident
that
the
risks
regarding
being
ethical
and
confidential
were manageable.
Choosing the right therapist
This
is
my
personal
overview
based
on
my
opinions
and
experiences
as
a
therapist,
I
hope
it
will
give
you
a
better
idea
what
steps
to
take
to
give
you
a better chance of finding a therapist who you find beneficial.
First
of
all,
remember
who
is
in
charge,
if
you
pay
the
fees,
you
can
make
the
choices,
and
you
can
hire
and
fire
when
you
wish.
You
have
no
obligation
to
stay
with
that
particular
therapist,
and
be
aware
that
any
recommendations
from
family
or
friends
are
not
a
guarantee,
only
a
personal
opinion
from
their
perspective,
your
experience
may
turn
out
to
be very a different one with that same therapist.
Not able to pay for therapy
Unfortunately,
not
everyone
has
the
total
freedom
to
choose
any
therapist
they
like,
and
you
could
argue
that
private
fee-paying
clients
have
the
best
options
available
to
them,
within
the
limitations
of
their
budget.
If
you
can’t
afford
to
pay
for
therapy
yourself,
you
may
be
able
to
use
an
insurance
company,
although
hey
may
restrict
you’re
choices.
If
available
you
can
use
free
services
from
a
charity,
college,
or
health
centre,
it
is
worth
looking
and
asking
around
in
your
local
area
to
what’s
available.
This
therapy
service offers a range of affordable options.
Take control
Trying
to
find
a
therapist
can
take
time,
but
you
are
ultimately
in
charge
of
the
choices
you
make,
if
you
think
of
it
this
way,
When
you
have
your
hair
cut
at
the
hairdressers
and
you
like
the
way
it
was
done,
or
discover
that
the
service
is
excellent,
you
will
probably
return
to
the
same
one
next
time.
If
you
don’t
like
the
service
they
provide,
you
can
take
control
of
the
situation
and
find
a
new
better
establishment,
it’s
the
same
when
looking
for
a
therapist,
if
you
do
not
like
the
service,
take
control
and
you
move
on
to
the
next, until you find one that works for you.
Not
every
therapist
will
be
a
good
match
for
all
clients,
just
as
you
will
not
agree
with,
or
like
everyone
you
encounter
in
your
life,
sometime
we
have
different
chemistry,
so
take
your
time
finding
one
you
connect
with
on
a
level that works for you.
Qualifications & testimonials
Remember
that
qualifications
are
not
a
very
helpful
indicator,
a
therapist
who
is
a
Dr
in
psychology
is
not
necessarily
going
to
be
better
than
a
therapist
with
just
a
diploma
in
counselling,
because
books
and
theories
are
only guides.
Qualifications
don’t
show
therapists
how
to
cure
your
depression
or
anxiety;
if
they
did,
then
you
could
buy
your
own
books,
then
cure
your
own
problems.
Being
a
good
therapist
has
more
to
do
with
personal
ability
when
using
a
combination
of
empathy,
life
experience,
qualifications
and
knowledge,
not
just
book
reading
and
qualifications.
If
a
therapist
insists
that
being
a
member
of
this
organisation
or
that
one,
means
you
can
trust
them,
or
it
guarantees
you
have
a
good
therapist,
remember
this,
they
just
lied to you, and they know it.
Never
pay
any
attention
to
any
testimonials
a
therapist
shows
you
or
any
client
recommendations
they
use
as
advertising
on
a
website,
or
anywhere
else,
it
could
be
untrue
or
misleading.
If
they
give
out
emails
or
contact
details
of
past
clients
for
you
to
check
the
authenticity
of
the
testimonials,
that
will
then
have
seriously
breached
a
client’s
privacy
and
confidentiality,
using
clients
to
validate
the
therapist
is
seen
as
unethical
and
bad
practice,
find a therapist that understands the importance of confidentiality.
Beware
of
promises,
such
as
I
can
help
you,
or
I
will
change
your
life,
or
even
outrageous
statements
like
I
can
cure
your
depression,
as
it’s
all
empty
promises
or
bluff
and
bluster,
to
make
you
part
with
your
money,
because that’s all their interested in.
In
my
opinion,
you
should
never
pay
in
advance
before
therapy
starts,
and
always
ask
for
a
free
consultation
first,
you
need
that
to
find
out
if
you
like
the
therapist,
if
they
won’t
do
that
why
not?
Are
they
afraid
or
worried,
the
relationship
between
you
and
your
therapist,
is
probably
the
most
essential
part
to
any
successful
therapy
outcome,
and
you
need
some
time
to
talk
to
them first before you can make a considered choice.
No guarantee of safety
Therapy
organisations
should
never
be
seen
as
a
guarantee,
or
validation
of
any
particular
therapist,
it
is
only
an
organisation
that
promotes
their
members
over
and
above
other
organisations,
a
licence
is
required
in
some
countries
to
work
as
a
therapist,
this
is
also
no
guarantee
that
you
will
be
treated in a professional and respectful manner.
You
will
always
be
the
best
judge
of
the
therapist
based
on
the
experience
you
have;
no
organisation
should
be
seen
as
a
guarantee
of
your
safety,
always
be
aware
and
take
responsibility
for
your
safety
first.
If
Doctors
can
steel
kill
and
generally
do
bad
things
to
patients
in
their
care,
it
can
show
that
the
regulatory
body
they
belonged
to
was
no
guarantee
of
good
behaviour, and neither should you.
It
matters
not
if
people
are
police
doctor’s
firemen
therapists
or
lawyers
because
they
are
just
people,
the
same
as
you
me,
and
everyone
else,
they
may
be
good
and
bad,
or
were
once
good
and
are
now
not
so
good,
people
do occasionally change for the worst over time.
If
something
about
the
therapist
feels
wrong,
or
the
therapist
makes
you
feel
uncomfortable,
even
if
they
seem
to
be
a
good
choice
on
paper,
change
the
therapist
immediately,
why
wait.
If
the
therapist
says
or
does
anything
that makes you suspicious, find a new one, you do not need to say why.
Listen
to
your
inner
voice
and
trust
your
instincts,
if
you
feel
unsettled
in
the
therapist’s
company,
or
you
think
there
is
something
wrong
find
a
new
one, remember you are the one in charge.
Marketing and advertising
Steer
clear
of
any
therapist
that
makes
big
claims
or
makes
big
promises
to
cure
issues
like
depression
or
anxiety,
it’s
probably
all
about
marketing
and
money
and
luring
in
desperate
people,
and
if
it’s
too
good
to
be
true,
it
probably is not true.
Marketing
tactics
such
as
using
clients
to
provide
testimonials
about
their
therapy
service
show
a
total
disregard
for
their
client’s
confidentiality
and
in
my
opinion
indicates
very
questionable
professional
ethics.
Would
you
like
someone
emailing
you
and
asking
about
your
personal
therapy
experience,
or
asking
for
proof
of
who
you
are
to
validate
a
testimonial,
allowing them to verify that you are not just a fictitious person?
Providing
a
confidential
service
means
that
it
is
confidential,
and
even
the
fact
that
you
have
had
therapy
is
also
sensitive
information.
Any
testimonial
has
to
be
shown
to
be
true,
and
in
some
countries,
the
name
and
address
of
the
person
providing
the
testimony
have
to
be
made
available
to
people,
or
advertising
regulatory
authorities,
to
be
able
to
check
its validity.
Free consultation
If
possible,
talk
to
the
therapist
before
making
any
payments,
a
free
consultation
will
help
you
find
out
what
you
think
about
the
therapist
before entering into any financial commitment.
It
will
also
give
you
the
chance
to
ask
questions
and
get
an
idea
how
you
feel
about
them
as
your
prospective
therapist,
if
you
can’t
find
a
therapist
that
you
like
who
provides
a
free
session,
then
you
may
have
to
pay
to
find
out if you’re a good fit together.
Specialisations
A
therapist’s
specialities
or
expertise
in
any
particular
problem
area
or
issue
only
shows
that
they
are
focused
on
a
specific
subject
or
area
of
interest,
for
instance,
if
a
therapist
specialises
in
eating
disorders,
does
it
mean
they
can’t
work
with
anger
issues?
No,
because
therapists
need
to
work with the person as a whole, not just one problem.
Everything
we
are
as
a
person,
is
complex
and
interlinked,
anger
love
happiness
fear
anxiety
depression,
are
all
part
of
the
bigger
picture,
they
all
exist
in
the
same
place,
and
each
component
influences
the
other,
quite
often
an
emotional
issue
like
anger
or
anxiety
is
nothing
more
than
a
symptom or emotional expression of a deeper problem.
A
therapist
has
to
be
flexible
and
adaptable
and
work
with
a
wide
range
of
problems
because
we
are
all
complex
unique
individuals
and
not
just
a
single
symptom.
So,
if
you
have
anger
issues
don’t
just
look
for
therapists
who specialise in anger, by doing so you may overly restrict your choices.
Therapy is available online
Today
online
therapy
services
provide
you
with
more
opportunities
to
find
counselling
and
psychotherapy
online;
you
don’t
have
to
use
the
therapist
closest to you any more so you have more choice.
Good luck in your future search and I hope this has been of some help.